Política para devolução de material da LECO

Uma Autorização para Devolução de Material (RMA) deve ser emitida sempre que um item for devolvido, independentemente se a devolução for para crédito, reparo ou substituição em garantia.

For Returns within the United States of America, contact LECO at 1-800-292-6141. For Returns outside of the United States, please contact your local LECO Office.

 

Please have the following information available:

  • Company Address (City, State, Zip)
  • Company Contact Name
  • Company Contact Phone Number
  • Company Contact Email Address
  • Original LECO Order Number
  • Original Customer Purchase Order Numer
  • Customer Account Number
  • LECO Part Number of each item being returned
  • Quantity of each item being returned
  • Reason for Return

In addition, please note the following information:

  • All items must be properly packaged.
  • The RMA number must be prominently displayed on the outside of the shipping container or on the shipping label.
  • Any item returned to LECO without an RMA number will be returned to the customer at the customer's expense.
  • All items must be returned FOB destination.
  • Items must be received at LECO within 30 days of the date the RMA was issued.
  • Credit value will be determined after the part is returned to LECO USA and inspected.
  • Consumable products and spare parts over 6 months old will not be accepted for credit.
  • Obsolete product, as determined by LECO, will not be accepted.
  • LECO reserves the right to impose a restocking charge for all returned items. Restocking charges are determined by, but not limited to, the following factors:
    • Reason for return.
    • Condition of returned item.
    • Whether the item can be returned to stock as new or must be considered used.
    • Shipping and handling charges incurred.
    • Retesting requirements.
    • Repackaging requirements.
    • Shelf life of the product.

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